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      ShipHero

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      Customer Service Interview

      26 Aug 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at ShipHero

      Interview

      The interviews were inconsistent. They would disappear for two-three weeks at a time, then suddenly express optimism about my application. I felt confident I had the job, but internal changes derailed the process TWICE. During the interviews, I couldn't get a clear answer about who I'd report to or what the next steps were. I went through four rounds of interviews, including a two-hour deep dive into my background. For a company that emphasizes accountability, I found the lack of consistency from the five people I met at Shiphero disheartening. Their public image seems polished, but internally, it's a different story. I hope others don't have the same experience. It's unprofessional to string someone along and then ghost them. I'm truly disappointed.

      Interview questions [1]

      Question 1

      What schools did you go to?
      1 Answer

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