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      Support Account Manager Interview

      2 Apr 2025
      Anonymous interview candidate
      Amsterdam
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at ServiceNow (Amsterdam) in Feb 2025

      Interview

      The process has been long, with a lot of opauses and no feedback in between. Sent requests of updates to talent acquisition contact, no answer (asked to share news negative or positive ones). After a few weeks and with me reaching out to the hiring manager I received the feedback that the interview did not have a positive outcome (which I took into account). They told me that based on my profile they thought I was a better fit for another role and they offered to recommend me. Never heard back from them again. I felt pressure during the role play session with peers, with only 2 mins left to ask my questions

      Interview questions [1]

      Question 1

      What's the difference between a software manual and hard patch? What's a change board in software development? Name of current CEO Examples of ServiceNow solutions
      Answer question