I applied through an employee referral. The process took 4 weeks. I interviewed at ServiceNow (Halsteren) in Feb 2023
Interview
Its atleast 5 rounds of interviews with varying degrees of Behavioral and Scenario type questions. The first couple interviews are with the hiring manager, and then there are several rounds of interviews with other hiring managers. The final round is a panel with peer-level interviewers. No Technical questions were asked.
Interview questions [1]
Question 1
If a customer is on the phone and they were extremely upset, how would you handle the situation?