Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied online. The process took 4 weeks. I interviewed at Sephora (Dallas, TX) in Jul 2014
Interview
It was like any other interview. General questions about myself and the experience I had with cosmetics. I wasn't required to do a demo. Multiple interviews will happen if they are interested in you. It's best to come with your makeup done very well even if you aren't interested in working in color. Image is very important here (no brainer). It will also help if you are familiar with every category (fragrance, color, skin, ect) Sephora has to offer.
Interview questions [1]
Question 1
How would you add on an additional item for a client asking for an eyeshadow.
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
