Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied online. I interviewed at Sephora (Emeryville, CA) in May 2017
Interview
The interview process was very smooth, we did okay phone tag for a bit but communication was very consistent. I had a phone interview first then a second interview for a face to face and finally the third interview and I got a call back in 3 days notifying me of and offer for the position.
Interview questions [2]
Question 1
What are your top 3 favorite product lines that sephora offers
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
