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      Scotiabank

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      Customer Service Representative Interview

      17 Jul 2024
      Anonymous interview candidate
      Sault Ste. Marie, ON
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Scotiabank (Sault Ste. Marie, ON)

      Interview

      They contacted me for a video interview, we scheduled the interview and they did not show up. When we rescheduled, they did show up and they would not look at their screen, they were busy typing or working on something else and then they just kept asking the same questions over and over. It was bizarre and a very uncomfortable experience.

      Interview questions [1]

      Question 1

      Tell me about your sales conversion rate.
      1 Answer

      Other Customer Service Representative interview reviews for Scotiabank

      Customer Service Representative Interview

      24 May 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Scotiabank

      Interview

      Very chilled and eye opening. They asked me a few questions and more details on my resume. They were very patient and listened. Just be very authentic too it saves

      Interview questions [1]

      Question 1

      Tell me a bout yourself
      Answer question

      Customer Service Representative Interview

      22 Oct 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 days. I interviewed at Scotiabank (Toronto, ON) in Oct 2025

      Interview

      It was good but they did not want me because i did not understand the role which pissed me off a lot and i thought i got it cause i awnsered confidently

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond for a customer
      1 Answer

      Customer Service Representative Interview

      10 Dec 2025
      Anonymous employee
      Victoria, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Scotiabank (Victoria, BC) in Oct 2025

      Interview

      Pretty well balanced between formal and informal, keen to understand your goal and explain the company's goal. Pretty clear what they need from you and how they can be part of your growth path. The hr helped to have a better contract as well.

      Interview questions [1]

      Question 1

      What are my future goals regarding growing inside the banking system or outside?
      Answer question

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