I applied through a recruiter. The process took 1+ week. I interviewed at Scotiabank (Halifax, NS) in Nov 2015
Interview
We were about 25 - 30 of us invited for the interview and all of had applied online or through our job councilors.The reps from the bank gave a short introduction about the bank and our job description as a Customer Service Rep. We then each had a face to face interview with a hiring manager from the bank.
Interview questions [1]
Question 1
Tell me about yourself, Why do you think this job is right for you?, how do you deal with a difficult customer?, tell me about one of your major accomplishment ? What are your strengths and weaknesses
Very chilled and eye opening. They asked me a few questions and more details on my resume. They were very patient and listened. Just be very authentic too it saves
I applied through a staffing agency. The process took 3 days. I interviewed at Scotiabank (Toronto, ON) in Oct 2025
Interview
It was good but they did not want me because i did not understand the role which pissed me off a lot and i thought i got it cause i awnsered confidently
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer
I applied through a recruiter. The process took 2 weeks. I interviewed at Scotiabank (Victoria, BC) in Oct 2025
Interview
Pretty well balanced between formal and informal, keen to understand your goal and explain the company's goal. Pretty clear what they need from you and how they can be part of your growth path. The hr helped to have a better contract as well.
Interview questions [1]
Question 1
What are my future goals regarding growing inside the banking system or outside?
