Starts of with a round where you have to present a business plan for promoting the university. Then an interview with the university. They stay in the background, so you never actually get to ask questions to the people who are hiring you or that you will work for. This is a big miss as you soon realize after joining that you probably asked all relevant questions to the wrong person i.e the client and not your direct employer. Reporting in this organization is two level, with the management of the company and the university you represent so don't base your experience on the client interviews as the client has no authority over your welfare and processes. Be smart and insist on a one on one with sannam people.