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      Customer Success Account Manager Interview

      31 Aug 2022
      Anonymous employee
      Newcastle upon Tyne, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sage (Newcastle upon Tyne, England)

      Interview

      Was telephone interviewed by recruitment before official interview and was asked about previous experience, motivation in applying ect. Was then asked around salary expectations and offered formal interview via teams or on site if local. Was greeted by 2 hiring managers who put me at ease and asked the questions. Was then contacted back within a week to discuss offering the position, start dates ect. Before I was due to start they called to check in and make sure everything was ready and no remaining questions ect.

      Interview questions [1]

      Question 1

      Q: Talk to me about a time that you've worked with someone to achieve a goal Q: Talk to me about a time that you've successfully navigated a conversation with a difficult customer Q: Why shouldn't we hire you, what's your risk?
      Answer question
      3