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      Customer Service and Sales Representative Interview

      17 Sept 2017
      Anonymous employee
      Moncton, NB

      Other Customer Service and Sales Representative interview reviews for RBC

      Customer Service and Sales Representative Interview

      7 Sept 2017
      Anonymous interview candidate
      Winnipeg, MB
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at RBC (Moncton, NB) in Aug 2017

      Interview

      There was an online testing, telephone screening, then an online web interview, lastly was a group interview. From there, security record checks were mandatory. Upon completion, position was offered.

      Interview questions [1]

      Question 1

      Where do you see yourself and what are your long time goals with RBC?
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at RBC (Winnipeg, MB) in Sept 2017

      Interview

      submitted resume on website got a an email next day to do an assessment. Got an email to do a web based interview a few days later. Interview lasted about 40mins

      Interview questions [3]

      Question 1

      Tell me about a time you had to convince a customer to get a product they did not request for
      1 Answer

      Question 2

      what is your immediate career plan and your long term career plan
      Answer question

      Question 3

      why do you think you are suited for the job role
      Answer question
      2

      Customer Service and Sales Representative Interview

      29 Nov 2018
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at RBC (Mississauga, ON) in Jan 2015

      Interview

      consisted of three interviews. One phone interview and two face to face interviews 2 on 1 . The interview process consist of a lot of personality analysis questions. They are looking for someone to fit in with their culture.

      Interview questions [1]

      Question 1

      what are your weaknesses?
      Answer question