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      RBC

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      Client Service Representative Interview

      18 Apr 2016
      Anonymous interview candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at RBC (Toronto, ON) in Mar 2016

      Interview

      Was referred by an employee, then received a call from a recruiter. We had a rather informal 5-10 minute chat about why I wanted to work for RBC and what my long term ambitions were. He sent me a long questionnaire which I guess was a personality test. I completed it on the same day, and was called a week later to schedule a phone interview for the following week. Phone interview was pretty standard, went over my resume and was asked some behavioral questions. At the end of the interview the recruiter scheduled me for an interview at the branch with a manager a few days later. The branch interview was pretty standard, manager was friendly.

      Interview questions [1]

      Question 1

      When was a time you went above and beyond for a customer?
      Answer question
      1

      Other Client Service Representative interview reviews for RBC

      Client Service Representative Interview

      31 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at RBC

      Interview

      Good and easy to get along with the interview . Good and easy to get along with the interviewer as they were super nice and chill they did not pressure for more than necessary

      Client Service Representative Interview

      15 Sept 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at RBC

      Interview

      Interview process was pretty okay, there was a general interview with general questions and a little bit about financial accounts and you went through a call scenario and had bit in a group setting

      Interview questions [1]

      Question 1

      How would you deal with an upset customer?
      1 Answer

      Client Service Representative Interview

      13 Feb 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at RBC

      Interview

      The interview process was simple, straightforward and comfortable. I spoke with a manager in an office space.There were no trick questions. Was asked about previous work experience, hobbies and goals. It was roughly thirty minutes.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years
      Answer question
      1

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