Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ProCook

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: ProCook reviews | ProCook jobs | ProCook salaries | ProCook benefits
      ProCook interviewsProCook 2nd Line Support Engineer interviewsProCook interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      IKEA
      3.6★Compensation and benefits
      avatar
      Inditex
      3.6★Compensation and benefits
      avatar
      The Home Depot
      3.5★Compensation and benefits
      avatar
      Pylones
      3.7★Compensation and benefits

      2nd Line Support Engineer Interview

      23 Aug 2024
      Anonymous interview candidate
      Gloucester, England
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at ProCook (Gloucester, England)

      Interview

      2 rounds but ghosted after 1st round. It went pretty well with head of IT and IT delivery lead. No updates after pinging back as well. The questions were average and would identify required skills such as troubleshooting scenarios

      Interview questions [2]

      Question 1

      How would you troubleshoot someone having slow network?
      Answer question

      Question 2

      How would you deal with a frustrated customer?
      Answer question
      1
      avatar
      ProCook response
      1y
      Thank you for sharing your interview experience and we do apologise for not providing timely feedback. Please email our recruitment team at recruitment@procook.co.uk and they will provide feedback for you.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.