I interviewed with Phenom back in December and made it clear to them there was a chance I was moving out of the Philadelphia area, to which they said that was not a problem. After a recruiter call and 3 rounds of interviews, I received an offer, only for when I clarified with them that I might be moving and could not guarantee I could be a hybrid employee, did they rescind the offer, as they preferred local hires. Then in March the recruiter reaches back out to me and says they are looking for a product manager, and I let them know my situation has not changed and I would need to be remote. They assured me that wouldn't be an issue as they are now considering remote employment for this role. Had a call with the hiring manager who was very assuring that the role could be remote. They had me talk to the VP who I had talked to the first time I interviewed, who then only asked me questions around my capability to be in office in some weekly capacity, despite me saying several times I was no longer living in the Philadelphia area. After this interview they ghosted me completely, despite me following up with the hiring manager and recruiter. There was clearly a huge disconnect internally on the team, and despite me being very upfront with them, they had me go through the interview process twice, only to ghost me.

If you’re considering applying to Phenom, proceed with caution. For a company that claims to be “revolutionizing the HR space,” their own recruitment process is nothing short of a disorganized mess. The initial screening with their in-house recruiter was smooth, and the recruiter themselves was friendly and professional. Unfortunately, everything went downhill after that. I had not one, but two interviews cancelled at the last minute by hiring managers due to “conflicting priorities.” The third attempt at scheduling a second interview was even worse—the interviewer didn’t bother to show up, with the same tired excuse of “conflicting priorities” offered afterward. When I finally managed to get an interview, it was one of the most unprofessional experiences I’ve encountered in my 12-year career. The interviewer seemed completely distracted—typing and clearly answering messages during our conversation. To top it off, she bizarrely fixated on irrelevant questions, such as what podcasts I listen to, instead of engaging with my qualifications or experience. For a company that markets itself as a leader in HR innovation, their recruitment process lacks the most basic level of respect for candidates’ time and effort. If this is how they treat candidates, I can’t imagine how they treat their employees. Phenom may have a shiny exterior, but the reality is chaotic, unprofessional, and utterly disappointing. Save yourself the frustration and look elsewhere.