I applied through university. The process took 4 days. I interviewed at Pets at Home (New Malden, England) in Oct 2025
Interview
The interview process was absolutely amazing. It started with a quick introduction to how the systems work and then was followed by a tidying up of the store. The ladies who helped me were absolutely lovely and made me feel very welcome. They clearly explained how to do everything and made every system as simple as anything to operate. It’s something I would recommend to anybody looking for a job.
Interview questions [1]
Question 1
they asked me how in the past have I used customer service well?
I applied online. I interviewed at Pets at Home (Greenford, England) in May 2026
Interview
Very efficient, Was made to feel worthy and able to express myself openly, no awkward pauses. In general I found the whole process very relaxed, and I am very grateful.
Interview questions [1]
Question 1
To explain a relatable experience when dealing worh a disgruntled customer
I applied online. The process took 1 week. I interviewed at Pets at Home (Bournemouth, England) in Nov 2025
Interview
Casual phone interview, followed by a short trial in the store, being shown the till system and around the store, finished with in person interview with store manager, competencey based interview. Easy going and made to feel comfortable throughout.