Paddy Power Betfair Interview Questions | Glassdoor.ie

Paddy Power Betfair Interview Questions

Interviews at Paddy Power Betfair

188 Interview Reviews

Experience

Experience
64%
13%
23%

Getting an Interview

Getting an Interview
71%
10%
7%
5
4
2
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Paddy Power Betfair.

    Interview

    Hiring process took roughly around two to three weeks from when I was called for the interview, then doing the phone interview, taking the aptitude test and doing the in person interview. Overall it was pretty straight forward

    Interview Questions


  2.  

    Customer Service Interview

    Anonymous Interview Candidate in Malta, MT (US)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Paddy Power Betfair (Malta, MT (US)) in March 2018.

    Interview

    All the commum questions, nothing special. They called me inviting for the interview... Then all was good. Before the interview the HR person caller me asking just a few questions.

    Interview Questions

  3.  

    Customer Care Agent Interview

    Anonymous Employee in Malta, MT (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Paddy Power Betfair (Malta, MT (US)) in January 2018.

    Interview

    1st phone
    2nd face to face and test on pc to see how we handle a customer via chat query
    3rd called to give me offer which I accepted and had training straight after

    Interview Questions


  4.  

    Customer Service Role Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Paddy Power Betfair (New York, NY (US)).

    Interview

    Interview process is best described as a similar to "speed dating". It is rushed from start to finish. Interview invites are done in bulk, and depending on the interviewer you get no more than 20 minute 1:1 to show your abilities. Person's interviewing are nice and as professional as can be but appear pressured to complete quickly to move to the next waiting person. Interview is structured with a typing 1 minute test, another exam like test on sports, gaming, and math knowledge finished off with a customer service scenario requiring you to reply.

    In line with the interview pace feedback was extremely quick and within 1 week

    Interview Questions

    • What can you bring to the team and role that you applied for that is unique?   Answer Question

  5. Helpful (6)  

    Project Manager Interview

    Anonymous Interview Candidate in Louisville, CO (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Paddy Power Betfair (Louisville, CO (US)) in October 2011.

    Interview

    Betfair appears to be a great company to work for. Their managers and talent acquisition people are direct, honest, and intelligent (e.g., they ask probing questions which indicates the types of smart people that work there). It is rare that an internal corporate recruiter not only call with the results of the decision, but to provide substantive feedback. I wish them all the best in growing the business in the US.

    Interview Questions

    • What are the successes of your career?   2 Answers

  6.  

    Customer Service Team Leader Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Paddy Power Betfair (London, England (UK)) in February 2020.

    Interview

    Received a 10-minute phone interview and then invited to assessment centre with 20 other people. Took 4 hours. On the day there was:
    An ice breaker
    Maths test (14 questions in 10mins) quite simple
    Paddy power quiz
    Group project
    1 2 1 interview lasting about 10 mins

    Interview Questions


  7.  

    Retail Betting Assistant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Paddy Power Betfair in February 2020.

    Interview

    Brief phonecall interview followed by a video interview. Asked if I was familiar with the shop environment and comfortable with gambling. General customer service based questions. Video interview lasted approx. 15-20mins. Section with 7 maths based questions and plenty of time given. Another section where sportspeople are named and asked to link their associated sport.

    Interview Questions

    • Some maths based questions eg. If Josh spends 20% of his weekly wages and gets €190, how much does he spend in two weeks?   Answer Question
  8.  

    Sports Commercial Analyst UKI Interview

    Anonymous Interview Candidate in London, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Paddy Power Betfair (London, England (UK)).

    Interview

    Was an internal applicant. Given a 90 minute interview with 2 members of the team. Also had a been given a dataset task to complete.

    Spent 30ish minutes talking through my CV and experience. 1 hour presenting and talking about the task.

    I received feedback that the interview was strong however I hadn't provided the insights they were looking for from the dataset. The instructions said they weren't looking for exhaustive analysis and to focus on the insights you personally found most interesting. With this and the job brief in mind I feel it was harsh to provide a rejection.

    Interview Questions


  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Dublin, Co. Dublin
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Paddy Power Betfair (Dublin, Co. Dublin) in December 2019.

    Interview

    The interview was very easy process and not too formal. The interviewer was very kind and polite and explaining about the benefits of joining the company along with career progression. Full training would be provided to students without prior experience.

    Interview Questions

    • What were your duties in previous roles?   1 Answer
    • How did you overcome any disputes between co-workers?   Answer Question

  10.  

    Customer Support Agent Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Paddy Power Betfair (London, England (UK)) in December 2019.

    Interview

    I guess the company needed new staff asap because the recruitment process was cut down from three stages to one stage (1:1 interview). The other two stages are Typing test & Listening test. The 1:1 interview took about 15-20 mins.

    Interview Questions

    • Talk me through your CV
      Tell me a time when you went over and beyond for a customer
      Tell me a time when you faced a difficult client and how did you handle it?
      When something didn't go your way, how did you handle it?
      Tell me a time when you had a conflict with your team member & how did you resolve it?
      In your last job , how were your KPIs measured?

      Just sell yourself well!   Answer Question

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