I applied through an employee referral. The process took 4 months. I interviewed at PTSB (Dublin, Dublin) in Jul 2018
Interview
Apitude test first, then an indepth interview with HR manager and a branch lead - I did a lot of preparation for this - need to know about their products etc
I applied through a recruiter. The process took 1 week. I interviewed at PTSB (Dublin, Dublin) in Sept 2025
Interview
For some fintech app they're creating like Revolut. Get this long list of questions from the recruiter, PTSB lady asks about three questions. That's it. Rude attitude throughout the interview. Lasted about 15 minutes. Surprising considering I have years experience in the sector and a third level degree. Just the way it goes I suppose. Would not recommend.
Interview questions [1]
Question 1
How did you deal with an angry customer in a previous role?
I applied through an employee referral. The process took 1 week. I interviewed at PTSB (Galway) in Apr 2017
Interview
It was only a summer position but you know need to be referred by a current PTSB employee for the job, they dont really advertise the summer positions. Interview with a regional HR director and a second person from HR. Got a call a week later and offered me the job.
Interview questions [1]
Question 1
How would you deal with an irate customer?/ Have you any experience in dealing with irate customers?
