Question 1

Is PTSB a good company to work for?

Accepted Answer

PTSB has an overall rating of 3.3 out of 5, based on over 838 reviews left anonymously by employees. This rating has been stable over the past 12 months. 59% of employees would recommend working at PTSB to a friend and 58% have a positive outlook for the business. The best reviews about PTSB have been left by employees working as Business Analyst, AML Analyst and Manager.

Question 2

Does PTSB pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PTSB employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PTSB. This rating has improved by 2% over the last 12 months.

Question 3

How satisfied are employees working at PTSB?

Accepted Answer

59% of PTSB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PTSB 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at PTSB?

Accepted Answer

Customer Service Representative (60), Customer Service Advisor (39), Customer Service (21), AML Analyst (17), Account Negotiator (17), Business Analyst (17), Manager (16), Customer Experience Champion (14), Customer Service Agent (14), Administrator (12), Analyst (12), Administrative Assistant (11), Senior Manager (11), Risk Analyst (10), Accountant (7)

Question 5

What are the pros of working at PTSB according to real employee reviews?

Accepted Answer

"great teams and people work there" ((in 88 reviews)); "Good culture and work balance" ((in 47 reviews)); "Work life balance is good" ((in 46 reviews)); "Hybrid working and friendly colleagues." ((in 33 reviews)); "Staff are great and manager will help a smuch as can" ((in 30 reviews))

Question 6

What are the cons of working at PTSB according to real employee reviews?

Accepted Answer

"Salary is low" ((in 67 reviews)); "Unfortunately pay was low but it is state owned" ((in 51 reviews)); "No benefits offered other than pension." ((in 22 reviews)); "Working until 8pm and weekends and very little training" ((in 20 reviews)); "There is no bonus scheme" ((in 17 reviews))

Question 7

What are employees saying about PTSB redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PTSB redundancy and their outlook for job security at PTSB in 2026.

Question 8

What PTSB locations have received the highest employee ratings?

Accepted Answer

PTSB

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Easy hours in a laid-back culture but lacking benefits

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