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      Oxford University Press

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      Customer Success Manager Interview

      17 Nov 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Oxford University Press in Oct 2025

      Interview

      The process, from start to finish, took around six weeks. Screening call, first and second interviews, then references and a background check. I had to give a presentation on the 2nd interview. Everyone was very nice yet thorough in the line of questions. I was never left in the dark about the next steps or how long I would have to wait for feedback. Overall, a very well-organised hiring process with a great team of people.

      Interview questions [1]

      Question 1

      How would you respond if a client asked for something we do not traditionally provide?
      Answer question
      1

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