Chat with recruiter followed by chat with manager.
Getting info regarding the progression of my application was like pulling teeth, had to keep chasing the recruiter.
It was confirmed I was still in the process, a week later i got an offer from a competitor and informed the recruiter of that. No response.
After a week or so I got the automated email, thanks for your time but we went an other way.
I asked for some feedback. No response.
No big deal for me personally as I've accepted an offer since, just would appreciate them showing me the same curtesy I showed them.
Makes me not keen on workign for them in the future