I applied through an employee referral. The process took 1 week. I interviewed at NeoPollard Interactive in Sept 2021
Interview
I applied directly to their HR department. A couple days later I was contacted through a temp agency that would assist through the interview process. I was sent an interactive assessment to gauge my call center skills. After that I scheduled an interview with an NPi supervisor through the temp agency. The interview itself was about 30 minutes.
Interview questions [3]
Question 1
Tell me about a time you were able to resolve a situation with an escalated or upset customer.
