I applied online. I interviewed at National Express (Manchester City Centre, England)
Interview
It’s 2 assessments one is a maths test and some general knowledge in terms of customer service skills and the other is a group exercise discussing a daily business operations with several incidents
Interview questions [1]
Question 1
Tell me a time when you’ve had to in a team environment
I applied online. I interviewed at National Express (Birmingham, England) in Feb 2017
Interview
Role play and testing. Numerical assessment. Situational assessment and maths questions to do in 30 minutes. Role play after to discuss 5 scenarios and put them in order. Then lunch was provided before 121 interviews.