I applied through an employee referral. The process took 1+ week. I interviewed at Morgans Hotel Group (Los Angeles, CA) in Aug 2013
Interview
i recived a call to go in the following day for an interview after my first interview with front desk manger i meet th next day with HR, Hotel manager and GM. they started the hiring process,
Interview questions [1]
Question 1
my past experience give an example when i felt with a difficult guest
I applied online. I interviewed at Morgans Hotel Group (Los Angeles, CA)
Interview
I had four separate interviews with the Front Office Manager, Hotel Manager, General Manager, and HR. There was a lot of roll playing in the first interview (with the Front Office Manager) as they wanted to know how I felt with various situations. They seemed to have a high turnover as they kept stressing my committment if I was offered the position.
Interview questions [1]
Question 1
How would you deal with a guest who was upset about "x" situation?
I applied online. The process took 1+ week. I interviewed at Morgans Hotel Group (New York, NY)
Interview
They had me waiting for hours, very disorganized. waited 2 hours before an interview was conducted. second interview i was called for the same, after a hour of waiting they finally called me in for the sit down. to no avail, next day an email that they moved forward with an other candidate.