I applied online. The process took 3 weeks. I interviewed at Miro (Los Angeles, CA) in Feb 2019
Interview
The interview process is thorough and intense. I spoke with many team members across all levels - the hiring manager, head of sales, head of success, success team, sales team, and finally the CEO. After a view video interviews, I was asked to prepare a mock QBR for a panel of judges (the CS team). After passing that technical skills test, I was brought into the office to meet with the team in person. Miro takes their interview process seriously and isn't afraid to ask tough questions. They care a lot about who they add to the team because team work is so critical to how the CS team operates.
Interview questions [1]
Question 1
Given XXX information, what next steps would you take with this account?
This was a friendly process: I first spoke to the recruiter,: general conversation about the role and benefits then the Hiring Manager, and there was then an exercise on MIRO. Feedback was quick and detailed.
Interview questions [1]
Question 1
Tell me how you handle a customer during an escalation call.
Initial video call with HR to go over background, previous work experience and further information on role. Asked traditional questions such as strengths and weaknesses etc, how precious experience applies to this role and asked for knowledge of company
Interview questions [1]
Question 1
Have you had previous experience with enterprise clients
I applied through a recruiter. The process took 2 months. I interviewed at Miro (Sydney) in Oct 2024
Interview
There are several stages: Phone screen, Case Study, and several 1:1 interviews with various people across the org. The 1:1 interviews aren't too bad, the people are friendly and the questions are behavioural based.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond to assist a colleague.
