Mercy Patient Service Representative interview questions

I am still in the interview process. I have had a one on one interview. I have a 2nd interview scheduled soon. This interview will be on the phone with HR.

Applied over ten times before I got a phone screen that took 15 minutes. Then, one face-to-face interview with practice manager. Be prepared for 3 part questions - the kind that make no sense, and are so long you can't remember the first part of it before they finish. Answers are typed in to a computer and sent to HR after your interview. She told me I had the best resume she'd ever seen, and asked why I applied for such a "low position". I explained that I had been without a job for too long and just wanted an opportunity to get my foot in the door. It's been 2 months, I've left multiple messages with interviewer - to try and show I'm very interested - but on their website I'm still listed as "under review".