All resumes and applications must be submitted online. If resume screen is passed, candidate proceeds to interviews. For Associate candidates who do not have an MBA degree, McKinsey administers a "McKinsey Problem-Solving Test" consisting of 20+ business-related conceptual and quantitative questions to be completed within one hour. Most common mistake on the test is marking the answer for question XX on the answer sheet for question YY (e.g. answer for 16 on line for 15). The test is very challenging and most candidates either rush through it or leave questions unanswered. Immediately after the test, there are two mini practice sessions where candidates are "coached" by McKinsey interviewers on how to do a business case interview. The "coaching" is not evaluative. Coaches and buddies are usually more junior McKinsey personnel, such as Business Analysts, Associates, Senior Associates, and Engagement Managers.
Candidates who pass the test are invited to attend telephone-based coaching sessions for round 2. Candidates who pass the test are also assigned a "buddy" who is responsible for answering candidate questions, putting candidates in touch with other relevant McKinsey personnel (e.g. people who work in a particular discipline in which the candidate is interested). Before the second round, the candidates are asked to state their "office preferences", i.e. what McKinsey locations they are most interested in. Recruiters recommend selecting only 3-5 locations and locations must be ordered (i.e. can't rank three locations as 1st choice - they have to be 1,2,3). After round one, the buddy also shares some initial feedback with the candidates: what they did well and what they should work on for the next round.
Second round of interviews typically consists of 2-3 one-on-one interviews and are typically conducted by more experienced McKinsey personnel (Sr Associates, Engagement Managers, and Associate Principals). Second round of interviews is conducted at a location close to candidate's residence to minimize travel costs. Each interview contains a case, and some interviews contain a personal experience section. Cases are very typical business cases that MBA students use to prepare for interviewing, however McKinsey looks for different skill sets in MBA and non-MBA applicants. Non-MBA applicants are not expected to be familiar with business jargon or frameworks, and it is ok to ask clarifications on terms that are unfamiliar. The interviewers have a very structured set of questions to go through with the candidate, and they may jump to next question in interest of time. Business cases have questions about general thinking / framing the problem, math, and analytical thinking. The personal experience portion of the interview is also very structured, and the interviewer may ask many sub-questions to really understand the situation, outcomes, and the candidate's contributions. Whether the candidate passes or not, McKinsey tries to provide objective feedback on interview performance. Feedback consists of what the interviewers thought the candidate did well, and what should be done better.
The third round of interviews is very similar to the second. The key differences are the seniority of personnel and format of interviews. The third round interviews is conducted at the office in which the candidate hopes to work, and are typically conducted by Associate Principals, Partners, and Directors (most senior partners). The format of the interviews can remain the same as round two, or it can include group interview, a "day in life at McKinsey" interview, or focus only on personal experience without the case. There are usually 2-3 one-on-one interviews in the third round.