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      Maximus

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      Customer Service Representative Interview

      15 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Maximus

      Interview

      I applied it was easy they called me for phone interview and heard back within 1-2 days. I applied it was easy they called me for phone interview and heard back within 1-2 days

      Interview questions [1]

      Question 1

      A time I make a mistake and how I fixed it
      Answer question

      Other Customer Service Representative interview reviews for Maximus

      Customer Service Representative (CSR) Interview

      17 Feb 2026
      Anonymous employee
      Lynn Haven, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Maximus (Lynn Haven, FL)

      Interview

      Easy. Simple. Prepare for interview with sample questions and practice answers for a CSR at Maximus. Be yourself and provide personable answers rather than some that you’ve copied from someone else online.

      Interview questions [1]

      Question 1

      Tell me about a time I handled a difficult customer and what I did to change the customers presentation on the company.
      Answer question

      Customer Service Representative (CSR) Interview

      15 Jan 2026
      Anonymous employee
      Oklahoma City, OK
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Maximus (Oklahoma City, OK)

      Interview

      Pretty straight forward. First they had a little presentation set up. Was a group with 3 recruiters. After the presentation you have a one on one interview with one of the recruiters. They asked 6 questions, 3 behavioral questions and 3 tech questions.

      Interview questions [1]

      Question 1

      Tell me about a time you've had to deliver unfavorable news to a customer and be specific.
      Answer question

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