It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
I applied in-person. I interviewed at Marriott International (Houston, TX) in Sept 2016
Interview
I went here to the job fair, waited 2 hours before my name was called and I had a schedule appointment. When I got there the interviewer seem like she was tired and she rushed my interview for like 5 minutes and then it was over. But yet we all was waiting for 2 hours or more and then she wants to rush mines because she is tired. I knew how that interview went I didn't get the jib. What kills me with this company is they don't give people a chance, they think they are better and looking for experience people but the experience people are the ones that doesn't want to work with the low pay but people that are willing to work and accept it with no experience get turned away. If you have no experience be aware they will not hire you.
I applied online. I interviewed at Marriott International (New York, NY) in Feb 2025
Interview
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
I applied in-person. The process took 4 days. I interviewed at Marriott International (Hotel) in Feb 2025
Interview
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.