I applied online. The process took 2 weeks. I interviewed at Lumen
Interview
1st phone interview with hiring manager and team member.
2nd phone interview with hiring manager and another department head.
Hiring Manager didn't understand the software that he was supporting. This may be why his environment is unstable and users are not happy.
Interview questions [1]
Question 1
How did you handle a situation with a co-worker that didn't agree with you?
How would you help turn the environment around?