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      Lumen

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      Inbound Sales & Care Representative Interview

      21 Aug 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lumen

      Interview

      Applied online got an email saying that I needed to take assessments. I took assessments, then got another email stating that I had passed and someone from the recruiting dept. would be in contact. About 3 days later I recieved a call from someone in HR, did a prescreen interview to make sure I had the knowledge to do the job. She then moved my application to a hiring manager, hiring manager emailed me and asked me to setup an interview. I had an interview with manager, very easy interview in my opinion, she then wanted to do a mock sales call, which was easy for me also, Ive been doing sales for a long time. I asked her a couple of questions and then she stated she would let the recruiter know if I got the position or not. I sent her a thank you email after the interview, within 10 minutes I was offered the position, and was required to do drug test, background check and PC Scan.

      Interview questions [1]

      Question 1

      There wasnt anything really unexpected, just be confident, and sale, if you are not good with sales I would say dont apply for this position. It will only stress you out.
      Answer question
      2