I applied online. I interviewed at Lowe's Home Improvement (San Antonio, TX) in Jun 2022
Interview
Smooth. Asked general customer care questions and asked my experience in the construction field as well as my experience with customer service. The interview lasted about 30 minutes. They also asked question about safety and security and there was also a math question
I applied online. The process took 1 week. I interviewed at Lowe's Home Improvement
Interview
2 phone interviews with recruiter total of 5 or 6 questions of what did you do in this situation. Both calls were about 30 minutes in length. There was no hiring manager or team interview needed.
Interview questions [1]
Question 1
Describe a time when you had to deal with an upset customer.
I applied online. The process took 2 weeks. I interviewed at Lowe's Home Improvement in Jan 2024
Interview
I met with the talent department for an initial phone interview then a few days later had a second interview with the hiring manager via teams. We reviewed my experience then discussed different scenarios and how I would respond to them.
Interview questions [1]
Question 1
How would you handle and upset home owner or contractor calling?
