I applied through an employee referral. The process took 2 weeks. I interviewed at Lloyds Banking Group (London, England) in Jan 2014
Interview
Fairly informal and basic. Moreso character gauging exercises and general chat to see if you would fit in with the environment. Ensure you've had experience dealing with customers and are able to interact effectively.
Interview questions [1]
Question 1
General questions about Lloyds and examples of customer interactions
I applied online. The process took 2 months. I interviewed at Lloyds Banking Group (Leeds, England) in Jul 2018
Interview
apply online, followed by a phone interview and then a group interview which is segmented in to group individual and role play. The process is quite lengthy, the checks take quite some time.
Interview questions [1]
Question 1
Tell me about a time when you displayed great customer service?
I applied through an employee referral. I interviewed at Lloyds Banking Group (Leeds, England) in Jul 2016
Interview
you have to use the STAR format you have to explain every scenario with a start and end - what happened and how you got through the process and the outcome
