Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Kabam

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Kabam reviews | Kabam jobs | Kabam salaries | Kabam benefits
      Kabam interviewsKabam Customer Support Operations Manager interviewsKabam interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Electronic Arts
      3.8★Compensation and benefits
      avatar
      Epic Games
      4.2★Compensation and benefits
      avatar
      PlayStation
      3.9★Compensation and benefits
      avatar
      Platogo
      4.0★Compensation and benefits

      Customer Support Operations Manager Interview

      1 Mar 2015
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at Kabam (San Francisco, CA) in Dec 2014

      Interview

      Sadly I have to rate the interview process as poor: it was both adversarial and a sloppy. Kabam is a young company and it shows in their hiring processes. I originally submitted via my professional network, but failed to speak live with my contact (friend of a friend) after multiple attempts (he was willing, but too busy). After a month I heard back from HR and had a phone screen (which was fine). I then quickly spoke with the hiring manager, who was great on the phone and a real draw. It then took almost a full month to get interviews set up. This amounted to a series of 1:1 meetings, and then a presentation based on case study. (note that the case study was a week-long effort, not trivial.) The 1:1's went fine, but during the presentation the hiring manager's manager took over most of the interaction, and seemed to want to keep me on my heels. I expect probing questions, and am actually disappointed if I don't get at least a zinger or two; in this case the aggressive, unpleasant approach made me repeatedly think "why would I want to work in this person's organization?" The final step was a Skype interview with one more individual who was not able to make the in person session. She was a no-show on the first scheduled slot. Two days later we spoke. Overall, if I had received an offer I would not have accepted based on the combative tone set by the group head.

      Interview questions [1]

      Question 1

      Create an implementation plan for an internal tool roll-out.
      Answer question
      2