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      Jackson

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      Customer Service Advocate Interview

      17 Dec 2019
      Anonymous employee
      Okemos, MI
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Jackson (Okemos, MI)

      Interview

      Before interview, you have to take the Wonderlic. If they like you, you come in again and take it, and then they will invite you for an interview. If the interview goes well, they give you an offer.

      Interview questions [1]

      Question 1

      They ask you a lot of behavioral questions, like "name a time where you provided excellent customer service."
      1 Answer

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