I applied online. The process took 2 days. I interviewed at Jacco Tours in Jul 2025
Interview
First, I was told to arrange an interview over a phone call. Since it had already been a couple of months since I applied, I had found another job. I’m currently earning $18/hour. I informed the interviewer of my current wage and mentioned that I was looking for a better opportunity. Despite that, she still arranged an interview for me.
Later, I checked the job ad and saw that the listed salary range was at least $45,000 annually. However, during the interview, the man told me that I had no experience and could only be offered minimum wage, which is $17.20/hour. He explained that the $45,000 salary is only for candidates with experience. I felt like it was a waste of my time - why couldn’t they just be honest about the actual salary they’re offering?
So, if you’re inexperienced and expecting to get paid above minimum wage, don’t bother applying.
The interview process itself was very simple. The main purpose was to assess whether you can speak Cantonese, Mandarin, and English, and whether you're willing to attend the training. The experience was quite unpleasant. The man conducting the interview said the training is for them to get used to me, not for me to get used to the company. That gave me the impression that they could let me go if they weren’t happy with my performance during training, and who knows what the standard is.
He also mentioned that the job is not easy for someone new to the industry, and that there’s a lot to learn - yet the training only lasts 3 to 4 days. That made me question whether the job is actually very easy, or if the company just doesn't invest enough in proper training. It seemed like the training was simply an excuse to bring in more candidates and keep only the top performers.
That was just how I felt during the interview.
I applied in-person. The process took 2 days. I interviewed at Jacco Tours (Markham, ON) in Oct 2014
Interview
First of all, the waiting time for the interview is unreasonable, booked at 4pm, get in the office for interview at 5PM. After get in, the guy was talked about his past history for more than 40 mins, said he was the such a big guy in this industry with whatever powers and abilities to get everybody whom work for him to be rich or so. Not very polite during the "history-sharing" section, but did ask for some really stupid questions. Some of the questions are really personal related.
Require speak in English, Mandarin and Cantonese.
Other than that, it was a typical interview with very few questions.