As it was my first experience in life for a job, I started well before time so that I may not be late. I reached there well in time. There was a big hall there and about 35 candidates were waiting for their chance.
I applied online. The process took 2 weeks. I interviewed at J.P. Morgan in Sept 2008
Interview
Initially was called by a recruiter who conducted a phone interview with standard questions concerning my experiences with customer service. Then I was scheduled for an in-person interview with the Branch Manager and his assistant. They were both very friendly and listened very attentively. It was only a few days after the interview when I received an offer. I had to go downtown to fill out paperwork and get instructions on when and where to take my drug screening. The following week I did my first day of training. There's 3 days of training at a computer located at your branch and three days of classroom training at a location downtown.
Interview questions [1]
Question 1
Very standard questions concerning customer service.
It was super easy, and they asked very straight forward questions, and made me feel super comfortable. They asked me a few questions, they mostly wanted to know how personable I am.
Easy to track system, was well informed of the process and what to expect from the recruiter and hiring team. Clear and concise overall. I wish all processes with companies were this simple.
