1. Interview with a recruiter 2. Technical task Tell us in your own words why you would be a good fit for the role. Please make sure to give at least 1 specific and relevant example of a time you successfully supported a customer with a complex technical problem. What did you do to enable their success? Describe a time when you went above and beyond to help a customer - many situations require more help than just a quick fix. What did you do that went the extra mile and what was the trigger that required you to invest so much effort? 3. Interview with the team