I applied through an employee referral. The process took 2 weeks. I interviewed at HomeServe (Walsall, England) in Jul 2025
Interview
Interview was a 3 part interview, situational questions lasted about 25 mins , role play about 20 minutes and computer skills about 15 minutes .I was very nervous but the staff were lovely
Interview questions [1]
Question 1
How did you deal with a difficult customer and how was it resolved