Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HiBob

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: HiBob reviews | HiBob jobs | HiBob salaries | HiBob benefits
      HiBob interviewsHiBob Customer Experience Specialist interviewsHiBob interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Kapsch
      3.5★Compensation and benefits
      avatar
      Siemens Digital Industries Software
      3.7★Compensation and benefits
      avatar
      Bitmovin
      4.3★Compensation and benefits
      avatar
      PTC
      3.8★Compensation and benefits

      Customer Experience Specialist Interview

      25 Feb 2026
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Experience Specialist interview reviews for HiBob

      Customer Experience Specialist Interview

      22 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at HiBob in Feb 2026

      Interview

      1) Self recording which consisted of 6 questions 2) Interview with Hiring manager 3) assessment 4) Interview with head of customer experience 5) In person interview with head of people and culture

      Interview questions [1]

      Question 1

      How did you respond to negative feedbakcck from a customer
      Answer question
      Average interview

      Application

      I interviewed at HiBob

      Interview

      It was a really positive experience. They were warm, welcoming, and very transparent throughout the conversation, openly sharing information and setting clear expectations, which made the interaction feel comfortable, professional, and genuinely engaging. 😊
      avatar
      HiBob response
      3mo
      Thank you for sharing your experience! We’re really happy to hear the process felt warm, transparent, and clear in terms of expectations. Congratulations on accepting the offer, we’re excited to have you joining us and can’t wait to welcome you to HiBob
      avatar
      HiBob response
      2mo
      Thank you for sharing your experience and for your positive feedback. We’re glad to hear you had a positive interview experience and appreciate you taking the time to outline the process. We work hard to make our hiring process engaging and supportive, while giving candidates a clear view of the role and team. Congratulations on accepting the offer, and we’re excited to welcome you to HiBob.

      Customer Experience Specialist Interview

      16 Feb 2026
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at HiBob (New York, NY) in Jan 2026

      Interview

      I was able to get an interview with a Recruiter through a former coworker of mine who works there. The first round interview went fine - was scheduled for a second interview with a team lead, which I thought went fine, too. However, it's been - at the time of posting this - 5 weeks and I haven't heard anything from the recruiter yet on next steps. Safe to say I didn't get it, but they should at least have the common decency to inform candidates of their status in the interview process so we don't have to chase them down. This company looked very promising, but after witnessing their ghosting me? The level of unprofessionalism is far too much. Also, why do 5 rounds of interviews for an entry level position like this? You guys aren't NASA. That leaves more talent to get scooped up from other companies quickly.

      Interview questions [1]

      Question 1

      Describe a time when you went above and beyond for a customer.
      Answer question
      avatar
      HiBob response
      3mo
      Thank you for sharing your experience. We regret the delay in communication following your interviews and understand the impact this has on candidates. We take this feedback seriously and are reviewing our candidate communication and interview structure to improve responsiveness and efficiency.