I applied online and received an email requesting a phone interview. The phone interview was conducted with the director of the Personal Lines Department as well as the HR recruiter. A few days after the phone interview, I received an email requesting a formal in-person interview, which was scheduled for a few days out. I interviewed at the Grand Rapids office with the director and the recruiter, and the next day received an email requesting a second interview with members of the PL team, which was scheduled for another week or so out. I interviewed with four members of the team and received a phone call later that day offering me the job, which I accepted.

The interview process was great. I had a remote interview with HR and was then passed to an in-office interview. Everyone involved with the process was professional, kind, and welcoming.