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      Fidelity Investments

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      Financial Customer Associate Interview

      18 Jun 2025
      Anonymous interview candidate
      Merrimack, NH

      Other Financial Customer Associate interview reviews for Fidelity Investments

      Financial Customer Associate Interview

      7 May 2026
      Anonymous interview candidate
      Durham, NC
      No offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Merrimack, NH) in Jun 2025

      Interview

      Started off with a phone interview with the first hiring manager which lasted about 20 min. I was asked a couple of behavioral questions. Overall that went well. The second interview was on zoom with a different hiring manager. It was one of the worst interviews I ever had. Ivan, the second hiring manager, was not very professional. He was drinking throughout the interview and sounded very robotic while asking questions. He wasn't clear with what he was saying and seemed distracted by something. The pay is not good, it's only 45K a year and that's paid hourly. I asked about career growth and he said there's no career growth at all. Very odd.

      Interview questions [1]

      Question 1

      Tell me about a time you went above and beyond
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Fidelity Investments (Durham, NC)

      Interview

      I had one initial phone screening and then a 30 minute phone call with more STAR based questions. I have my 1 hour zoom interview with the hiring managers coming up
      1

      Financial Customer Associate Interview

      4 May 2026
      Anonymous interview candidate
      Cincinnati, OH
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Fidelity Investments (Cincinnati, OH) in May 2026

      Interview

      I had my phone interview, everything went well. I was told they wanted to move forward with the second interview, and now I am getting ready for my final interview, everything is going well.
      1

      Financial Customer Associate Interview

      29 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Fidelity Investments

      Interview

      It was a straightforward process. They asked a mix of technical and behavioral questions. 2 rounds of interviewing. It wasn’t a difficult interview process but come prepared with stories for behavioral questions

      Interview questions [1]

      Question 1

      Tell me about a time you solved a complex issue?
      Answer question