I applied through a staffing agency. I interviewed at Fidelity Investments
Interview
Quite dissapointing - the interviewer was a senior customer services executive, seemed to have very limited knowledge of the business itself, read questions from a list - it seemed like they were looking to hire robots who would simply follow instructions and would not even try to progress. But then again I guess in the light of what the job is it is understandable
Other Customer Service Representative interview reviews for Fidelity Investments
I interviewed at Fidelity Investments (Merrimack, NH)
Interview
Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.
I interviewed at Fidelity Investments (Westlake, TX)
Interview
Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.
Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.
Interview questions [1]
Question 1
Video interview, which asked multiple behavioral questions.