I applied through an employee referral. The process took 2 weeks. I interviewed at Fergus (Auckland, Auckland)
Interview
Interview process was fantastic.
1. Initial phone call with discussion about the roll
2. In person interview with Head of Customer and Customer Support Manager
3. Culture fit interview with team support team members
Interview questions [1]
Question 1
Are you comfortable talking with customers on the phone while finding solution to potentially complex problems?
Tell about how you might approach such a situation.
