Glassdoor users rated their interview experience at Dylan Hotel as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Front Desk Agent and rated their interviews as the hardest, whereas interviews for Front Desk Agent and roles were rated as the easiest.
Received an email to interview at the hotel. In the first round of interview, the HR manager will conduct an interview, introduce himself briefly and then discuss salary. After that, I will go to the next round of interview, and the second round will be for the department manager, who will ask some questions about the position. Finally, email to inform you whether you have passed the interview.
Interview questions [1]
Question 1
Describe a time you had to deal with an unhappy customer.