I applied online. The process took 2 weeks. I interviewed at Doubletree By Hilton (Denver, CO) in Apr 2014
Interview
The person giving the interview was nice and relaxed. Questions were basic customer service questions which asked experience about dealing with difficult customers. Went over previous examples etc.
This specific location I applied at was near I-70 and had an exclusive contract with an airline company, where staff of the airlines would come in regularly to check into rooms. Part of the interview included if you could deal with employees from the airlines who were tired and just wanted to get a room and sleep.
I interviewed at Doubletree By Hilton (Philadelphia, PA)
Interview
It was a very in depth interview with specific questions from the HR manager as well as the Front Office Director. They wrote down your answers and asked hypothetical questions about different circumstances that may arise in the hotel business.
Interview questions [1]
Question 1
Tell me about a time where you had a problem with a co-worker and how you handled it.
I applied online. The process took 5 days. I interviewed at Doubletree By Hilton (Oakbrook Ter, IL)
Interview
Greet the interviewer, he told me a little about the job, asked me to tell a little about myself, asked me to explain a time I had to deescalate a situation, then asked me did I have any questions, later explained next steps.
Interview questions [1]
Question 1
How did you deescalate a situation with an angry customer ?
I applied online. I interviewed at Doubletree By Hilton (Kuala Lumpur) in Mar 2022
Interview
I saw an opening on the Hilton website for the position of the front desk agent. I’ve applied through the website, and also personally handed my Cv to the hotel I wanted to work. A week later got a call for interview. Went through the interview and after another week, started work.
