Asterisks were put in place of names and titles in compliance with glassdoor's policy.
Initial interview was conducted through an automated, telephonic system which was malfunctioning. About a week later I received an email apologizing for the malfunction and inviting me to interview "in person" through Zoom.
The Zoom interview was conducted in two parts.
The first day, I interviewed with ********, who I found to be a genuinely lovely person, and "****", whose name does not appear on Delegate Solutions exceedingly detailed directory of employees but who looks suspiciously like the company's ***. Both ladies were professional and appeared to be interested in my candidacy. There were some hiccups during my first interview. My 3 small children, 2 of which are special needs and don't quite understand boundaries, are home for the summer and kept bursting into my home office. ********, was quick and perceptive and explained the issue to ****. Overall, the children popping in and out of my office didn't seem to be so bad, or so I thought.
In between the first and second part of the interview process I was asked to record a video of myself in my home office explaining my motive for wanting to join and showing off my private space which, as the company states in their email:
"One of the very important aspects of our team is our professionalism, both in our work and our personal presentation.When meeting with our clients, we want our team to be focused, smiling, and all viewable areas to reflect professional and organized simplicity.
Our clients want to know that you are meeting with them from a very private executive office.
We'd like to get a first hand view of what your home office looks like."
The second and final part of the interview process was an alleged Zoom meeting with Delegate Solutions **, ****. The meeting was scheduled, by me, with my choice of date and time. **** agreed to the date and time I selected.
This is where, in retrospect, I begin to regret some of the things I agreed to during the interview process.
When the time came for our Zoom meeting, ****i opted not to turn her camera on. She did say that I didn't have to have mine on either but the whole thing felt awkward. She directed me to click on certain areas without explaining first that doing so would give her access to my computer. The purpose of this was for her to "see" specific details regarding my internet speed and processing system.
These are things that, by the way, you can look up yourself and provide that information to the company without granting anyone access to your computer. I digress...
During this blind interview, **** determined that my internet speed was good but that my computer was old but "that's ok" as she put it ( I have an iMac which I purchased in 2010. I'm an extremely impatient person so I would have replaced it at once if it did not run as perfectly as it does). Nonetheless, **** assured me that I was an excellent candidate for the position and we left off on what appeared to be good terms.
The following day I received an email from ******* turning me down for the job. I immediately emailed her back thanking her for the opportunity to interview and asking for feedback/constructive criticism so that I may improve any shortcomings in the future.
To this day, crickets. No reply. No professional courtesy.
If I had it to do over again, this is my advice to prospective employees; 1. Do NOT take any videos of yourself or your private space. If they truly mean to hire you, they will take your word that you have the required space in which to conduct your business. 2. Do NOT grant ANYONE access to your computer. Again, you can provide the required information to them, even I could have and I'm not that tech savvy, without giving anyone a back door to your computer. I was left feeling vulnerable, for lack of a better word.
Overall I would have to agree with one of Delegate Solutions former employees, a woman who Delegate solutions claims they never employed because they claim to have never had employees out of New York City even though their website confirms otherwise. (a lie I found to be ridiculous and unnecessary); Delegate Solutions is not very empowering towards women.