I applied through a staffing agency. I interviewed at CrossLink Professional Tax Solutions (Orlando, FL) in Oct 2022
Interview
The interview process involved a short phone screening with a recruiter and then an on-site interview with the Technical Support Manager. It lasted about 30 minutes and had primarily basic troubleshooting questions.
Interview questions [1]
Question 1
Describe one way you could share a file between two computers on the same network.
I applied through a recruiter. The process took 1 week. I interviewed at CrossLink Professional Tax Solutions (Lathrop, CA) in Sept 2023
Interview
The interview process was fairly easy and straight forward. There were 3 interviewers that asked questions for each section. The sections were general IT questions, behavioral questions, and what shifts you prefer.
Interview questions [2]
Question 1
Name a time you encountered a difficult customer and how you handled it.
I interviewed at CrossLink Professional Tax Solutions
Interview
Both interviews are fairly similar, the main difference is that the first interview had some technical questions and problem solving to see how you think. They weren't worried about getting the answers perfect, moreso that you have a good methodology for tackling problems.
Interview questions [1]
Question 1
How would you sift through a linked list? What kinds of data types do you know?