I applied in-person. The process took 3 weeks. I interviewed at Con Edison (New York, NY)
Interview
The interview was long and in-depth but covered things that seemed like appropriate gauges for the role's expectations. Be prepared to show your best face and customer friendliness. Make it clear that you can separate business from personal.
I applied online. The process took 7 months. I interviewed at Con Edison (Fairview, Westchester, NY) in Apr 2024
Interview
Easy and very by the book. Had a list of questions they ask and read scenarios from a previous written paper. They also ask yes or no questions. They then let you briefly speak about previous experience. Over all more time consuming than difficulty
Interview questions [1]
Question 1
Experience about previous CSR
What do you define a CSR?
Name a time you had to multitask clients