I applied online. The process took 3 weeks. I interviewed at Comcast (Tallahassee, FL) in Jun 2023
Interview
Self paced interview, phone interview, then in person interview, get job offer at that point and have to submit online information for background,then called with hire or not hire and also company emails you background check which is cool
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Interview questions [1]
Question 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
I applied online. The process took 1 day. I interviewed at Comcast (Baltimore, MD) in Oct 2024
Interview
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.
