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      Cloudera

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      Customer Operations Engineer Interview

      8 Nov 2016
      Anonymous employee
      Budapest
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Cloudera (Budapest) in Dec 2015

      Interview

      It was a hell of a ride, I applied through employee referal, and got answer after 1-2 days. The whole process took about 2 weeks, but just because I did not have time to attend interviews during the first week. I have marked the interview easy, as for me it was easy, it required a broad knowledge of a lot of things, and deep knowledge in a few, some parts was a weakness for me, but the interviewers was easy on those, and recognized that I have an overview about the area, but does not have the deep experience or knowledge on those parts. First interview was a recruiter screening, simple walkthrough over my resume, project I worked on, why I would like to apply and such. The interesting part was that it was the first hiring round for a second shift in the Budapest office, and I would have to explain why I would like to apply for this position as this is clearly not ideal to my social life if I work until 11 pm every weekday. However, as I am pretty much a late night person, I really prefer to be able to stood up even until 3 or 4 am and if I don't need to bother getting up until noon that is the perfect one for me :) Of course as I am not native english, there were a small english communication skills check as well, however the rest of the interviews went in english except one with one of the local managers. The next round was with the regional manager via telco, it was mostly about personality, and resume things, but at the end we got to customer handling scenarios, where I needed to proof that I am able to communicate even hard things or in harsh escalated situations as well. Third round was with one of the local managers, who is a technical guy pretty much, started as a CEO as well, who was similarly to me coming from the Java development field. It was the one and best interview of mine ever so far. We discussed about system administration related things, linux shell commands shell scripting and such, which was not my strongest, but it was not about the hard hands on knowledge but the perspective I am seeing the problems. The best part was that when I told him I have never done that before, but if I get to google I can find the solution I am sure, so he gave over his laptop with a clear browser, and said: then find it out, and show me how you do it. I was able to do it :) After these parts, we talked about the projects and problems I have faced, the main aim was to find out how I approach a problem, what things I try to check, what I am asking for, and how I find a solution for the problem. It went well, and at the end I re-solved an already solved case from scratch. The fourth round was a purely technical interview via telco with one of the COEs located in London, we deep dived into Java internals (Java Frameworks, concepts, memory management, GC, references, threads, locking, everything) as that was my strongest skill, then we touched on shell scripting and file system internals, processor and hardware specific stuff, networking, and database concepts (that was my weakest, as the last database related project of mine was 8 years before the interview). As I felt the main aim is to see what I know, and what I don't know, if I said that I don't know this part, then we skipped. After this I was in and accepted, and we agreed that I will get my offer next year, as the last interview round was on the 23rd of December.

      Interview questions [1]

      Question 1

      What would you do if the customer calls you loudly and angry because they do not have an answer for their problem, but they really need it ASAP? What is the most important thing to do with the customer if you have a serious issue at hand, and the problem is complex and involves a lot of people and time to solve? How to create a thread/heap dump, how to find a file, what nsswitch.conf configures, how to check system performance, what tools you can name that can be used for network troubleshooting and such system and network related questions. Java internals from the very hart of collections framework to threads executors locks references GC memory management, generations, gc, gc tuning, String internals, some J2EE concepts as well. Stored procedures, views materialized views, query planning, transaction isolation, consistency models, database internals. Filesystem internals, what is an inode, how the metadata is stored, how certain operations are done on the low level filesystem implementation. What would you do if you see the following log, and problem description?
      Answer question
      6

      Other Customer Operations Engineer interview reviews for Cloudera

      Customer Operations Engineer Interview

      8 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Cloudera

      Interview

      Extensive multi-round technical rounds with actual team members. Nice friendly environment, but tough questions from OS, networking to hadoop components and programming. Initial and final discussions are with management and recruiters.

      Interview questions [1]

      Question 1

      Describe similarities and differences of Hive and a Impala Draw the architecture diagram for Impala
      Answer question

      Customer Operations Engineer Interview

      10 Jun 2020
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied through university. I interviewed at Cloudera

      Interview

      The interview was over zoom with a possible future colleague and a hiring manager. The interview was broken into a technique and social portion. The technique portion involved asking questions regarding the linux.

      Interview questions [1]

      Question 1

      Asked linux commands and how to deal with costumers after you find a solution to their problems.
      2 Answers
      4

      Customer Operation Engineer Interview

      17 Jul 2019
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Cloudera (Bengaluru) in May 2019

      Interview

      1. Hr screening 2. 3 rounds of technical interview 3. 2 rounds of Manager interview. 4. Interview with customer success manager. 5. Director round technical and managerial. He may trick you with situational based. 6. HR round

      Interview questions [1]

      Question 1

      1. Docker and kubernetes. 2. JVM related ex: performance/slowness/tuning/GC analysis 3. Linux concepts ex; Slowness/high CPU etc 4. LDAP connectivity issues. 5. JVM Classloading. 6. SSL issues.
      Answer question

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