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      Classy, Inc

      Part of GoFundMe

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      Customer Success Representative Interview

      7 Jan 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Classy, Inc in Dec 2015

      Interview

      Applied for position and heard back within a couple of days to schedule a phone interview. During the phone interview, about 7-8 minutes in, I was informed that the job description had changed and that I was no longer in consideration for the job. She said I specifically needed non-profit experience and proceeded to end the interview there. I thought it was very unprofessional to interview me, ask me all the generic questions and then randomly say I was no longer qualified.

      Interview questions [1]

      Question 1

      Do you have experience with CRM?
      Answer question
      avatar
      Classy, Inc response
      10y
      Thank you for your feedback and for taking the time to write a review. Without honest feedback, we cannot get better, and we are always striving to improve. To give you some insight into our process, we are always aiming to holistically assess all of our candidates because if they are not a fit for a current role, they may be great for a role in the future. We apologize that the job requirements changed while you were in process and that this caused you a poor candidate experience.